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Cannot see 'Manage' and 'Create' menu in Advanced Reporting

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Article ID: 230499

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

In Advanced Reporting, only 'Library' and 'View' menu items are appearing for a Clarity Administrator. 'Manage' and 'Create' menu item do not appear. What may be the reason for this behaviour?

Environment

Release : All Release

Component : CLARITY JASPERSOFT

Cause

This is caused by Advance reporting access rights in Clarity not correctly mapped to Jaspersoft access right (Assigned Roles).

Resolution

Run the 'Create and Update Jaspersoft Users' job to create required Roles in Advanced Reporting.