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Reporter shows no data after migration

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Article ID: 230468

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Updated On:

Products

Reporter-VA

Issue/Introduction

Reporter VA does not show any data or reports after migration

Environment

Release : 10.6.x

Cause

Reporter VA supports clone operation however clone does not transfer data. Clone will not transfer archived reports. The Archived Reports tab will be empty after clone migration.

Clone preserves much of the configuration, including: databases, log sources, roles, local users, LDAP realms and users, SMTP and HTTP-Proxy servers, custom dashboards, scheduled and custom reports.

Clone supports both Hardware and Virtual appliances.

Follow steps provided in below link for Clone Operation on Reporter 10.6.

https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/reporter/10-6/administrate-reporter/Clone-Migration.html

Resolution

Reporter Clone operation does not preserve data and archived reports. For more information please refer - https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/reporter/10-6/administrate-reporter/Clone-Migration.html