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caf.exe application error in cainf.dll

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Article ID: 230445

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

caf is crashing with following application error :

Faulting application name: caf.exe, version: 14.5.0.153, time stamp: 0x6007330b
Faulting module name: cainf.dll, version: 14.5.0.153, time stamp: 0x60077017
Exception code: 0xc0000005
Fault offset: 0x00040fe0
Faulting process id: 0xe24
Faulting application start time: 0x01d7dce93ad51d1e
Faulting application path: C:\Program Files (x86)\CA\DSM\bin\caf.exe
Faulting module path: C:\Program Files (x86)\CA\DSM\Bin\cainf.dll

Environment

CA Client Automation 14.5

Resolution

Open a case at CA Broadcom Technical Support requesting the fix T55V225