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Object Name in Action Item Email Subject Line

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Article ID: 230443

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When you receive an email, the Object Name is in the Subject Line which is incorrect

The Notification Definition does not have the Object Name in the subject line

Environment

Release : All Supported Releases

Component :PPMADM

Cause

The notification is updated in the Process that sends the email.

Resolution

  1. Go to Administration>>Data Administration>>Processes
  2. Search for the Process that sends the notification
  3. Go to the Notification tab
  4. Click on the Action Item (Process) - New action item
  5. Update the Notification accordingly