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0012507: SYNC_MONITOR with multiple syncs doesnt filter the objects which are only using the SYNC objects

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Article ID: 230404

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

If a Task controlled by two SYNC is in status 'Waiting for Sync' and the user wants to open the Sync Monitor from the context menu, a Process Monitoring Window shows up but it doesnot filter anything.
It displays exactly the same content again as the original Process Monitoring Perspective.

Environment

Release : 12.3  Component : AUTOMATION ENGINE

Cause

This is a bug of the Automic Web interface:

Resolution

Workaround: 

Yes, if the filter 'Current Sync Usage' is used to select the SYNC objects from the list of active sync object, then the filter applies accordingly.

Solution:

A problem has been fixed where the Sync monitor did not apply any filter if the executable object was affected by more than one Sync object.

It will be corrected in AE/AWI versions 

12.3.8 -- available 

21.0.2 -- available