Symantec Identity Manager - Error in Access Groups Tab ???key: page.display.error???

Products

• CA Identity Manager

Issue/Introduction

When in "Modify User" screen, we are going into "Access Groups" Tab, and we are getting this error displayed on the page: ???key: page.display.error???

After clicking the same tab again, the error goes away, and the normal screen displays fine.

Error from the server.log is below.

2021-10-04 10:28:30,840 ERROR [ims.ui] (default task-5) AttributeNotPresentException: This method requires the presence of an attribute which was not provided. The attribute is named GroupAdmin.: org.apache.jasper.JasperException: AttributeNotPresentException: This method requires the presence of an attribute which was not provided. The attribute is named GroupAdmin.

Environment

Release : 14.X

Component : IdentityMinder(Identity Manager)

Resolution

This error is encountered when IDM has been migrated, as OOTB we are shipping GroupTypes= ALL. This error is caused when you are using groups declaration within your member, administrator, or owner tabs. 

To resolve this issue, go into your userstore directory.xml, (IM Management Console > Directories > Click on your directory > Export)

Modify the below setting:

<GroupTypes type="NONE"/>

to

<GroupTypes type="ALL"/>

Then import the XML, clear your tmp directory and test once more.