AWI inaccessible : Http Status 404 - Not Found

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

AWI is inaccessible with the error message below.

HTTP Status 404 – Not Found

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Type Status Report

Message /UC4TST/

Description The origin server did not find a current representation for the target resource or is not willing to disclose that one exists.

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Apache Tomcat/9.0.19

Environment

Release : 12.3

Component : AWI

Cause

N/A

Resolution

Troubleshooting steps:

-Check if Tomcat web server is started

-Check if Tomcat file permissions were changed to invalid user

- Check if AWI folder exist