Unable to reinstall AD Gateway once removed
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Article ID: 230286
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Updated On:
Products
Endpoint Threat Defense for Active Directory
Endpoint Security Complete
Issue/Introduction
If an endpoint agent had the AD Gateway feature installed and later removed, the same machine may fail to re-deploy as an AD Gateway.
Cause
This action is not possible if the device was not restarted after removing the AD Gateway feature.
Resolution
To resolve the issue you must perform the following steps:
- Delete the AD Gateway from the ICDm console
- Reboot the device
- Re-deploy the device as an AD Gateway
Additional Information
Release: SES 14.3 RU4 with TDAD AD Gateway
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