search cancel

Facing issues logging in to ASM

book

Article ID: 230238

calendar_today

Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

Currently, we are having problems with the ASM portal. Blank page when Monitors option is selected:

 

Environment

Release : SAAS

Component : APP SYNTHETIC MONITOR ENVIRONMENTAL

Cause

The problem was that customer created an invalid (immediate) maintenance window which starts and ends at the very same time. 

Resolution

The issue is fixed after removing the problematic maintenance window.

The current immediate maintenance window functionality has a bug, please do not use it till the hotfix when this problem is fix. It will be few weeks before hotfix is released.

Attachments