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Since Upgrading Spectrum to NetOps 21.2.4, User Role capability has changed

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Article ID: 230211

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

Since upgrading our Spectrum environment to 21.2.4  administrator users are no longer able to create new users in certain groups. The option to create a new user is greyed out.


Environment

Release : 21.2.4+

Component : Spectrum OneClick

Cause

  • From 21.2.4 onward, the privileges of administrator users have changed to only allow limited actions on different DX NetOps Spectrum user and user groups.
  • A superuser can perform all actions on all the user types and user groups. The User tab is disabled for the operator or service manager users.

Resolution

  • NetOps 21.2.4 introduced changes to user security. Administrator users are no longer able to create new Administrator users nor make another user a superuser.
  • When creating a user the 'Administrator' license is now only available to superusers.
  • Administrator users will not see the option:




  • This also means that if a User Group has the 'Administrator' license assigned the Administrator user will no longer be able to create a user.
  • Administrator unable to create a new user in a group that would grant the new user administrator access:

  • Administrator is allowed to create a new user in a group that does not have the Administrator license (Operator  and/or Service Manager):

  • A superuser can create new administrator users or Groups with the 'Administrative' license:





An Administrative user is now unable to change the password of another administrative user preventing the possibility of gaining access to another account assigned more privileges





Additional Information



OneClick Enhancements 21.2.4
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/21-2/release-information/features-and-enhancements2124.html

 

Administrator User Privileges
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/21-2/administrating/oneclick-administration/user-administration-in-oneclick/about-oneclick-user-administration.html#concept.dita_73fa9133e6f31889dc25687ac980ec531a4b54ed_adminuserprivilages

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