Since Upgrading Spectrum to NetOps 21.2.4, User Role capability has changed
Article ID: 230211
Updated On:
Products
CA Spectrum
DX NetOps
Issue/Introduction
Since upgrading our Spectrum environment to 21.2.4 administrator users are no longer able to create new users in certain groups. The option to create a new user is greyed out.
Environment
Release : 21.2.4+
Component : Spectrum OneClick
Cause
- From 21.2.4 onward, the privileges of administrator users have changed to only allow limited actions on different DX NetOps Spectrum user and user groups.
- A superuser can perform all actions on all the user types and user groups. The User tab is disabled for the operator or service manager users.
Resolution
- NetOps 21.2.4 introduced changes to user security. Administrator users are no longer able to create new Administrator users nor make another user a superuser.
- When creating a user the 'Administrator' license is now only available to superusers.
- Administrator users will not see the option:
- This also means that if a User Group has the 'Administrator' license assigned the Administrator user will no longer be able to create a user.
- Administrator unable to create a new user in a group that would grant the new user administrator access:
- Administrator is allowed to create a new user in a group that does not have the Administrator license (Operator and/or Service Manager):
- A superuser can create new administrator users or Groups with the 'Administrative' license:
An Administrative user is now unable to change the password of another administrative user preventing the possibility of gaining access to another account assigned more privileges
Additional Information
Feedback
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