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jasper report with wrong results

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Article ID: 230194

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Updated On:

Products

CA Service Desk Manager

Issue/Introduction

Jasper reports, whether through Insights or directly in the Jasper UI are not reflecting the latest updates to requests etc.

Environment

Release : 17.3

Component : SDM - Reporting/BOXI/JasperSoft

Resolution

https://community.jaspersoft.com/questions/802066/jasperserver-not-refreshing-data-change-database

after change the value timeToLiveSeconds="5400" => “10”

the update problem is solved