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Stale alarms are being triggered by Spectrum 10.4.2.1

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Article ID: 230184

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Updated On:

Products

CA Spectrum DX NetOps

Issue/Introduction

Stale alarms are forwarded to the Alarm notifier and hence generate tickets against the old alarms.

Environment

DX NetOps Spectrum 10.4.2.1. 21.2, 22.2 

Resolution

Patch Spectrum_10.04.02.01.D72 has been created to fix this. Contact Broadcom Support to obtain this. This patch has been included in release 10.4.3.1 and 21.2.1 or later.

After applying it, open the .alarmrc configuration file for editing, located at:

$SPECROOT/Notifier/.alarmrc

Then, add the following configs to it:

GET_EXISTING_ALARMS=FALSE
ALARM_DELAY_THRESHOLD_CONFIG=TRUE

Then restart the Notifier/s.