Stale alarms are forwarded to the Alarm notifier and hence generate tickets against the old alarms.
DX NetOps Spectrum 10.4.2.1. 21.2, 22.2
Patch Spectrum_10.04.02.01.D72 has been created to fix this. Contact Broadcom Support to obtain this. This patch has been included in release 10.4.3.1 and 21.2.1 or later.
After applying it, open the .alarmrc configuration file for editing, located at:
Then, add the following configs to it:
Then restart the Notifier/s.