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Hardware/Software Compatibility for Clarity - What is Supported - navigate the Release Notes


Article ID: 230112


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


Considering an upgrade for Clarity, and would like to know if the OS, database, Java, Tomcat would work with the new release. Or need to upgrade Java/Tomcat for a vulnerability and need to know if this would be supported

How to determine what is supported exactly and what not, and how to navigate the Release Notes


Release : Any


  • To understand whether or not your OS / database / environment would be supported, verify the Release notes for the release you're trying to upgrade to.
  • Example : Release Notes for 16.0  - If this is not the exact release you're looking for, simply switch the version number in the lookup on top
  • Note the sections that include supported platforms and components for Clarity and for Jaspersoft
  • "Compatible" means the version is supported, "Certified" means the version is supported with and the application has been explicitly tested with it
  • Any component that is not listed specifically, is not supported
  • "or higher patch level" means that it is accepted to install the higher patch level but not a version level
  • If a specific version is indicated only, then higher patches are not supported
  • Please ensure you follow the Compatibility Matrix and the Supported Upgrade paths as ensuring that would avoid issues with the application and the upgrade