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Problems downloading the File Type Analyzer for Data Loss Prevention

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Article ID: 230045

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Updated On:

Products

Data Loss Prevention

Issue/Introduction

Having problems downloading the File Type Analyzer when searching for the file on the Broadcom portal

Environment

Release : DLP 15.7.x  and DLP 15.8.x

Component : File Type Analyzer

Cause

The "Symantec Data Loss Prevention Detection Customization Guide" references "The File Type Analyzer is included in the Symantec_DLP_X.x_Platform_(OS)-IN.zip file that
can be downloaded from https://fileconnect.symantec.com" 

The URL https://fileconnect.symantec.com is no longer valid

Resolution

  1. Navigate to the new software portal https://support.broadcom.com/security/download-center
  2. Once logged in search for "Data Loss Prevention" choose the corresponding version of DLP your currently utilizing in the environment, you will download the Windows installers:  Symantec_DLP_X.x_Platform_(OS)-IN.zip
  3. Once unzipped you can follow the path in Windows Explorer: Symantec_DLP_X.x_Platform_Win-IN_X.x\DLP\15.x\
  4. You can see the File_Type_Analyzer directory in this location, once opened you will find the fileanalyzer_windows-x64_4_0_1.exe