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Reverse FT remains in status Connecting if file doesn't exist

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Article ID: 229991

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Updated On:

Products

CA Automic One Automation

Issue/Introduction

The JOBF stays in Connecting in case:

  • a filetransfer takes place between source and destination and the firewall is opened only from destination to source (reverse FT)
  • the file name of path at the source is not valid

The report displays:

U02000313 Communication error with partner '*FTX(Q30_OS,132860518)', error: 'on_connection/110(Connection timed out)'.

Both agents detect the wrong path and ended the connection but the AE server doesn't detect that the transfer failed.

20211202/142121.027 - U00063097 FT '132860518': Initiating connection to Agent 'Q30_OS'.
20211202/142121.027 - U00063013 FT '132860518': Connecting to '172.17.64.43' at port '2301'.
20211202/142328.243 - U02000313 Communication error with partner '*FTX(Q30_OS,132860518)', error: 'on_connection/110(Connection timed out)'.
20211202/142328.290 - U02000097 Connection with partner '194.37.206.162:47314' accepted.
20211202/142328.296 - U02000377 Certificate loaded from file '/etc/pki/tls/certs/ca-bundle.crt'.
20211202/142328.296 - U02000398 Loading certificates from the directory './security' that is specified in the parameter'AgentSecurityFolder'.\
20211202/142328.296 - U02000377 Certificate loaded from file './security/AMSSCRI_OS_Q.pem'.
20211202/142328.296 - U02000377 Certificate loaded from file './security/AMSSCRI_OS_Q.cert'.
20211202/142328.296 - U02000377 Certificate loaded from file './security/AMSSCRI_OS_Q_ca.pem'.
20211202/142328.296 - U02000377 Certificate loaded from file './security/AMSIBMDWH_APP_OS_T_ca.pem'.
20211202/142328.296 - U02000377 Certificate loaded from file './security/AMSSHARE_OS_E_ca.pem'.
20211202/142328.566 - U00063099 FT '132860518': Connection from Agent 'Q30_OS' accepted and established.
20211202/142328.768 - U00063094 FT '132860518': Agent process 'FTX(132860518)' with PID='12232' has been initiated.
20211202/142328.772 - U00063095 FT '132860518': Agent process 'FTX(132860518)' with PID='12232' is up and running.
20211202/142328.774 - U00063087 FT '132860518': Selection started with filter '/data/app/batch/peter/mordinyi/*' ...
20211202/142328.775 - U00063017 FT '/data/app/batch/peter/mordinyi': Invalid path 'No such file or directory'.
20211202/142328.775 - U00011409 FT '132860518': File Transfer has ended abnormally.
20211202/142328.775 - U02000007 Connection to Agent '*FTX(Q30_OS(526),132860518)' terminated.

 

Environment

Release : 21.0

Component : AUTOMATION ENGINE

Cause

This is a bug

Resolution

Solution:

Update to a fix version listed below or a newer version if available.


Fix version:

Component(s): Agent Unix

 

Automation.Engine 21.0.1HF1 - Available

Automation.Engine 21.0.2 - February 2022