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inivisible incomplete applications on DESKTOP CLIENT

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Article ID: 229977

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Updated On:

Products

CA Workload Automation DE

Issue/Introduction

From Desktop Client, We could see only one incomplete application.
However, "select appl_name,appl_gen_no,state, start_date_time,end_date_time,scheduled_date_time from ESP_APPLICATION where state <> 'COMPLETE'" lists XX lines. The XX additional lines have very old dates.

Environment

Release : 12.2 and 12.3

Component : WEB UI

Cause

configuration

Resolution

You can remove those applications by performing a cold start. Please perform the cold start with server option 3, in the runonce.properties.

You may have to mention all the applications and generations
 start.cleargenerations=APPLICATION1:GENERATION1, APPLICATION2:GENERATION2.

By doing this, it will clear off all the unwanted applications.

Alternate solution:

There is an internal parameter in server instance parameters named "Remove incomplete applications history at cold start".

If you make it true and save it, then on the next cold start it will clear all the orphaned applications.