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Scheduled Report Repository has wrong Path Name

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Article ID: 229921

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

DX NetOps Performance Management was migrated to new servers.

The old install path was the default /opt/CA/PerformanceCenter.

The new install uses a custom home path.

The Scheduled Report Repository entry on the System Status page shows the wrong Path Name. It is using the old hosts install path, not the new hosts install path.

Environment

All supported DX NetOps Performance Management releases

Cause

Migration assumes use of the same home install path on both source and destination systems.

Resolution

To resolve this, modifying the path set, follow these steps.

  1. Go to the following URL for the Portal host.
    • <scheme>://PC_HOST:<Port>/pc/center/admin/debug/attrs
      • None SSL sample: http://PC_HOST:8181/pc/center/admin/debug/attrs
      • SSL sample with default port: https://PC_HOST:8182/pc/center/admin/debug/attrs
  2. Log in using the default system admin user and it's password.
  3. Find the Repository.Root.Directory entry showing the wrong old path.
  4. Correct the path to use the new home path.
  5. Select the Update button at the top or bottom of the page.
  6. Confirm the value remains changed.
  7. Refresh the Portal web UI and confirm the change is made.