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Alarm policies do not work in ntperf

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Article ID: 229914

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I have created an alarm policy but no alarm is generated from the ntperf probe

Environment

Release : 20.3

Component : UIM OPERATOR CONSOLE - ALARM POLICY

Cause

Templates for ntperf64 were missing in ssrv2Templates table, even though the ntperg_mcs_templates was redeployed.

Resolution

Solution was to manually delete all references to ntperf templates and redeploy again the probe ntperf.

declare @PROBE varchar(20); 
set @PROBE = 'ntperf64';
delete from SSRV2PackageTemplate where template in (select templateid from ssrv2template where probe = @PROBE);
delete from ssrv2container where template in (select templateid from ssrv2template where probe = @PROBE);
delete from ssrv2removal where template in (select templateid from ssrv2template where probe = @PROBE);
delete from ssrv2configvalue where field in (select id from ssrv2field where template in (select templateid from ssrv2template where probe = @PROBE));
delete from ssrv2field where template in (select templateid from ssrv2template where probe = @PROBE);
delete from ssrv2profile where template in (select templateid from ssrv2template where probe = @PROBE);
delete from ssrv2template where templateid in (select templateid from ssrv2template where probe = @PROBE);
delete from ssrv2probetemplatespackage where [email protected];
delete from SSRV2ProbeTemplateUpgrade where [email protected]