DX OI 21.3.1 - Missing Alarms updates from Spectrum 21.2.4
Article ID: 229910
Updated On:
Products
Issue/Introduction
Spectrum Alarms updates are not displayed in DX OI
Environment
DX OI 21.3.1 and Spectrum Data Publisher 21.2.4
Cause
The problem is related to defect DE522273
Issue is that in Spectrum alarm networkManagementLostImpacted field is coming as {} ( "networkManagementLostImpacted":{} ).Value should come in [] format.
This is causing alarm rejection by lean jarvis, and is not ingested to index.
networkManagementLostImpacted field is coming as {} on every update of the alarm. So, all the updates from Spectrum to OI will be missed
Resolution
Solution:
Apply 21.3.1 HOTFIX#1 available from Broadcom Support
Workaround:
1) Stop Spectrum Data Publisher (SDP)
cd <SDP-HOME>
run.bat/sh stop
2) Open <SDP-HOME>/config/DOIConfig.xml
3) Remove the below line:
<networkManagementLostImpacted>0x12dc7</networkManagementLostImpacted>
4) Save the file
5) Restart the SDP service
run.bat/sh start
Additional Information
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