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Emails being delivered to the wrong customer

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Article ID: 229902

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM) Unified Infrastructure Management for Mainframe

Issue/Introduction

I thought the issue had subside until this morning when I received a request from a Co-Worker asking to be removed from a DL that they are not part of.

Environment

Release : 20.3

Component : UIM - EMAILGTW

Resolution

1. nas AO Profile cleanup

- disabled or fixed a few profiles that had action of email but had not recipients defined.

2. Deployment of nas v9.32HF1.

3. regex adjustment