e2e probe scripts return -5 after robot upgrade to 9.33, " Unable to start ( No response from e2e_starter)"

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

An issue with e2e probe after controller upgrade to 9.33, with the error "Unable to start ( No response from e2e_starter)"

 

QoS target metrics are delivered but in the dashboard, e2e probe scripts return -5

Environment

Release : 20.3

Component : UIM - CABI

Cause

the ACL on the drive where Nimsoft is installed got corrupted. 

Resolution

Please from a command window run the CLI command with admin rights.

icacls D:\Nimsoft /reset