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e2e probe scripts return -5 after robot upgrade to 9.33, " Unable to start ( No response from e2e_starter)"

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Article ID: 229823

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

An issue with e2e probe after controller upgrade to 9.33, with the error "Unable to start ( No response from e2e_starter)"

 

QoS target metrics are delivered but in the dashboard, e2e probe scripts return -5

Environment

Release : 20.3

Component : UIM - CABI

Cause

the ACL on the drive where Nimsoft is installed got corrupted. 



Resolution

Please from a command window run the CLI command with admin rights.

icacls D:\Nimsoft /reset

 

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