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Cannot add tasks to Timesheets for new users


Article ID: 229795


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


Existing users can create new time sheets after upgrading , a newly created user has this screen with all options greyed out.



Release : 16.0

Component : PPMTMM


For the assigned tasks option to be available, you need to have an assignment for the user and also non - zero ETC. By Non-Zero etc, it's not the default ETC populated when you assign the user to the task, but ETC entered for that resource.

Add Assigned Tasks:

This option is enabled only when you have assignments. This option populates a timesheet with task assignments that are currently open. The open assignments have a date range within the time period of the new timesheet and typically have non-zero pending or accepted ETC. The range also includes the number of days that your administrator set on the Timesheet Options page. The Populate Time Range field includes a setting for the days before and after the time period start (default = 7 days). If any open assignments have non-zero ETC, the tasks in any future time periods outside the range also appear.

Additional Information