When indexing a large file located on a file server in Symantec Data Loss Prevention (DLP), you receive the following error:
Error: The system was shut down before indexing completed (Creating Index Version 209)
The localhost log contains this entry:
Message: Error during document indexing
java.lang.OutOfMemoryError: Java heap space
Increase the Maximum Java Heap size value in the SymantecDLPManager.conf file.
There is no recommended value, it will take some trial and error to find a value that works.