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report not working after PPM Upgrade to 16.0.0.890

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Article ID: 229721

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Cannot run any Ad-Hoc Reports based on "Project Management" Domain.

Steps to recreate

a) Try to create a new Ad-Hoc view based on Project Management Domain give the below error message

b) Try running any Ad-Hoc View or Ad- Hoc reports based on Project Management Domain gives the below error message

 

Error Message

when ordering original minJoins <join left='DWH_INV_INVESTMENT' right='DWH_INV_INVESTMENT_LN' type='inner' weight='1' expr='DWH_INV_INVESTMENT.INVESTMENT_KEY == DWH_INV_INVESTMENT_LN.INVESTMENT_KEY and DWH_INV_INVESTMENT_LN.LANGUAGE_CODE == DWH_INV_INVESTMENT_LN.CALC_LANGUAGE_CODE'/>, <join left='DWH_INV_INVESTMENT' right='DWH_INV_PROJECT' type='inner' weight='1' expr='DWH_INV_INVESTMENT.INVESTMENT_KEY == DWH_INV_PROJECT.INVESTMENT_KEY'/>, <join left='DWH_INV_PROJECT' right='DWH_INV_PROJECT_LN' type='inner' weight='1' expr='DWH_INV_PROJECT.INVESTMENT_KEY == DWH_INV_PROJECT_LN.INVESTMENT_KEY and DWH_INV_PROJECT_LN.LANGUAGE_CODE == DWH_INV_PROJECT_LN.CALC_LANGUAGE_CODE'/>, <join left='DWH_INV_INVESTMENT' right='DWH_INV_OBS_MAPPING' type='leftOuter' weight='1'
..."

 

Environment

Release : SAAS

Component :Jaspersoft

Resolution

a) Please run the "Restore Domain" Job

- If the above job does not fix the issue

b) Please try the below steps:

1) Export the same Domain from the other environment

2) Import the Domain the into this environment 

3) Click on Manage - "Update Domain Schema"

4) Select the Project Management Domain

5) Select the DWH DB

6) Click on Update

7) Please click on General / Reports and Jobs and run the below jobs.

- Restore Domain

- DWH Full Load

- DWH Load Access Rights Job

- Create and Update Jaspersoft User Job

8) Test the Ad-Hoc Domain and Ad-Hoc Reports and should be working.