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EPM Application policy is not visible in AdminUI

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Article ID: 229709

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Updated On:

Products

SITEMINDER

Issue/Introduction

We are running into an issue where the Agents and ACOs are accessible, but the Policy Application is not searchable in the Admin UI (even though the application is working.) When a User tries to recreate the Policy App they receive an error, Policy Agent already exist. It may be possible to create a new Policy Agent with a different name, but with the old one working in the background is another issue.  

Environment

Release : All

Component : SITEMINDER -POLICY SERVER

Cause

This application policy was missing some attributes in the policy store, preventing the AdminUI from displaying the policy.  It is unknown how the policy became damaged.

Resolution

Since XPSSweeper was unable to automatically fix the policy store problems via changeset file, customer was able to use XPSExplorer to identify and replace some missing attributes within the application policy.