ClamAV Support

Products

• Content Analysis Software
• ISG Content Analysis

Issue/Introduction

Starting with release 3.1.3.2, Content Analysis includes ClamAV as an option to utilize.

Resolution

To enable ClamAV:

1. In the Content Analysis web console, select System > Licensing. ClamAV appears in the Antivirus list but is 'unavailable'.
2. Select Download License from Symantec to download an updated license.
3. Refresh the browser. ClamAV should now be available in the Antivirus list.  (This could take up to 30 minutes.)
4. Under Antivirus, select ClamAV. 
5. Select Save Changes.

NOTE: If you have an Enterprise license, the Symantec AV is enabled by default. You can enable ClamAV as an additional AV service for another layer of malware inspection. For optimal performance, enable no more than two AV engines at once.