WCC - Users still appear logged on to WCC that is shut down

Products

• CA Workload Automation AE

Issue/Introduction

Encountering an issue with WCC where on the dashboard some users appear logged in for days yet that WCC instance has been shutdown for days.

 

Environment

Release : 12.0

Component : WORKLOAD CONTROL CENTER

Resolution

See solutions : 

https://support.broadcom.com/download-center/solution-detail.html?aparNo=99111173&os=MULTI-PLATFORM

https://support.broadcom.com/download-center/solution-detail.html?aparNo=99111217&os=MULTI-PLATFORM