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WCC Login Error - E150003: An error occurred during authentication

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Article ID: 229415

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Updated On:

Products

CA Workload Automation AE

Issue/Introduction

Receiving an error when attempting login to WCC...

E150003: An error occurred during authentication

 

 

Environment

Release : 11.3.6

Component : WORKLOAD CONTROL CENTER

Resolution

If EEM is configured for an external user store, check the configuration in EEM to ensure it is still binding properly.

Log into EEM UI > Configure > User Store
Ensure the hostname and ports are still valid
Check the bind user password and ensure it is correct.