Robot/Agent Uninstallation leaving behind nimbus.service startup script file

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

What is the proper method for run uninstallation Nimsoft Agent.

This file is left behind post un-install

/usr/lib/systemd/system/nimbus.service à Used by SystemD  ( OS service ) to manage a  process start|stop at boot or shutdown.

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To uninstall DXIM Agent, we executed the following commands in the RHEL server.

# rpm -q nimsoft-robot.x86_64  ------ (list Nimsoft-robot rpm package if already installed)

# systemctl stop nimbus.service  ------ (Stop Nimsoft services)

# rpm –e  nimsoft-robot.x86_64  ------ (Erase the Nimsoft-robot rpm package)

#rm -rf /opt/Nimsoft   ----------   (to delete Nimsoft folder completely.

 

 

Environment

Release : 20.3

Component : UIM - ROBOT_RPM

Resolution

Development team has confirmed that this is working as designed; unfortunately there is no mechanism within rpm removal process to allow for the removal of the startup scripts, so it has to be removed manually.

Please continue to use the following command to remove the leftover service file similar to removing the nimsoft directory:

rm -f /usr/lib/systemd/system/nimbus.service