Direct access to Modern UX when SAML SSO is active

Products

• Clarity PPM On Premise

Issue/Introduction

Is it possible to directly access the Modern UX (/pm) when SAML SSO is active?

Environment

Release : 15.9.2

Resolution

It is not currently possible to use the /pm url directly without authentication when SAML SSO is enabled. Using http(s)://ppm.server.com/pm would result in an authentication error if they are not already logged in.

Workaround: It is possible to create a URL and ask users to bookmark it.

1. Take the New UX URL. e.g.: http(s)://example.com/pm
2. Encode the above URL using a URL encoder tool. The result would be something like: http%3A%2F%2Fexample.com%2Fpm
3. Take the Classic UI URL and append it using the RelayState parameter:
   • Classic UI URL: http://example.com
   • RelayState Parameter: RelayState=http%3A%2F%2Fexample.com%2Fpm
   • Resultant URL: http://example.com?RelayState=http%3A%2F%2Fexample.com%2Fpm
4. If users use the Resultant URL they are authenticated if they aren't and are navigated to New UX.

Note: This solution works well when there is no default relay state set on the IDP.