AS400 Agent 12.3.6 - jobs get stuck in Active Status

Products

• CA Automic One Automation

Issue/Introduction

AS400 Agent 12.3.6 - jobs get stuck in Active Status with error below in the Joblog

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CPF2103    Escape                  40   11/23/21  14:21:58.746436  QLICUSRL     QSYS        01A3     LIBCPPRNT   UC4NEW      *STMT
                                     To module . . . . . . . . . :   I5OS
                                     To procedure  . . . . . . . :   exec__5os400FRC7tstringXTcSP16_b
                                     Statement . . . . . . . . . :   43
                                     Message . . . . :   Library AZMLIB already exists in library list.
                                     Cause . . . . . :   The library AZMLIB already exists in the library search
                                       list. The library was not added. Recovery  . . . :   If AZMLIB is the
                                       library you specified omit the command. If you did not specify library
                                       ACMLIB then change the library name (LIB parameter). Then try the command
                                       again.
CEE9901    Escape                  30   11/23/21  14:21:58.755803  QLEAWI       QSYS        *STMT    QCMD        QSYS        01C8
                                     From module . . . . . . . . :   QLEDEH
                                     From procedure  . . . . . . :   Q LE leDefaultEh2
                                     Statement . . . . . . . . . :   175
                                     Message . . . . :   Application error.  CPF2103 unmonitored by LIBCPPRNT at
                                       statement 0000000043, instruction X'0000'.
                                     Cause . . . . . :   The application ended abnormally because an exception
                                       occurred and was not handled.  The name of the program to which the
                                       unhandled exception is sent is LIBCPPRNT I5OS
                                       exec__5os400FRC7tstringXTcSP16_b. The program was stopped at the high-level
                                       language statement number(s) 0000000043 at the time the message was sent.
                                       If more than one statement number is shown, the program is an optimized ILE
                                       program.  Optimization does not allow a single statement number to be
                                       determined.  If *N is shown as a value, it means the real value was not
                                       available. Recovery  . . . :   See the low level messages previously listed
                                       to locate the cause of the exception.  Correct any errors, and then try the
                                       request again.

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job errors with: U00011494 FT '0': Unable to delete StatusStore file ''. Error: '3450 - Descriptor not valid. >Path.cpp#sys::DirectoryStream::hasNext():177<'.

See the SBMJOB parameter vector

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CPI1125    Information             00   11/23/21  14:21:58.509725  QWTPCRJA     QSYS        0110     *EXT                    *N
                                     Message . . . . :   Job 176559/QSYSOPER/PSSITCS submitted.
                                     Cause . . . . . :   Job 176559/QSYSOPER/PSSITCS submitted to job queue WMSSHP
                                       in WMSGPL from job 176550/POU/UC4AGENT. Job Job 176559/QSYSOPER/PSSITCS was
                                       started using the Submit Job (SBMJOB) command with the following job
                                       attributes: JOBPTY(5) OUTPTY(5) PRTTXT() RTGDTA(QCMDB) SYSLIBL(RBTSYSLIB
                                       A_SYS      QSYS       QSYS2      QUSRSYS    QHLPSYS) CURLIB(*CRTDFT)
                                       INLLIBL(UC4NEW     QTEMP      AZMLIB     POPPGM     POSDTA    POSGPL
                                       WMSJRN     WMSSRC     QGPL       DBU10      INTPGM     INTDTA)
                                       INLASPGRP(*NONE) LOG(4 00 *SECLVL) LOGCLPGM(*YES) LOGOUTPUT(*JOBEND)
                                       OUTQ(/*DEV) PRTDEV(PRT01) INQMSGRPY(*RQD) HOLD(*NO) DATE(*SYSVAL)
                                       SWS(00000000)  MSGQ(QUSRSYS/DPRR) CCSID(37) SRTSEQ(*N/*HEX) LANGID(ENU)
                                       CNTRYID(US) JOBMSGQMX(64) JOBMSGQFL(*PRTWRAP) ALWMLTTHD(*NO) SPLFACN(*KEEP)
                                       ACGCDE()

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Environment

Release : 12.3.6 Component : AUTOMATION ENGINE

System Version V7R3

Cause

The program is trying to run the ADDLIBLE LIB(AZMLIB) command but the library is already loaded by the agent which is causing the issue that generates an escape sequence CPF2103 which is not monitored

Resolution

The workaround is to adapt the job by adding the following line maybe helpful:

ADDLIBLE LIB(ACMLIB ) 
MONMSG CPF2103

This is a bug corrected in the 12.3.7 H1 Hotfix of the AS400 Agent (Available at this time)