12.3.6 HF CAU for AIX AP6 and A64 Agents does not work
Article ID: 229112
Updated On:
Products
CA Automic One Automation
Issue/Introduction
Upgrading from any 12.3.6 HF fails and agent rolls back to the same version. The following error in the logs
20210611/094127.204 - U00029000 Report '21326011' for file '/users/ar/UCAR/vwgaix06/v12.3/a64/a1/bin_testVic/../temp/_OABURDLB.TXT' has been started. 20210611/094127.266 - U00029001 Report '21326011' ended normally. 20210611/094303.956 - U02000268 Deployment process '21322005' has been started. 20210611/094303.958 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /APACHE_2_0.TXT '. 20210611/094303.960 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /BOOST_1_0.TXT '. 20210611/094303.962 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /DEPLOYMENT.TXT '. 20210611/094303.965 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /LIBGCC_S.A '. 20210611/094303.968 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /LIBSTDCPP.A '. 20210611/094303.970 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /LIBSYSAPI.A '. 20210611/094303.979 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /LIBZU00132.A '. 20210611/094303.982 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /LICENSE-OPENSSL-SSLEAY.TXT '. 20210611/094303.984 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /THIRD-PARTY-LICENSES.TXT '. 20210611/094303.989 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /UC.MSL '. 20210611/094303.992 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /UCX.MSL '. 20210611/094304.144 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /UCXEA64F '. 20210611/094304.146 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /UCXJA64 '. 20210611/094304.148 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /UCXJA64M '. 20210611/094304.150 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /UCYBSMCL '. 20210611/094304.153 - U02000271 Deployment process '21322005' requested resource '0:[email protected] /UCYBSMGR '. 20210611/094304.155 - U02000271 Deployment process '21322005' requested resource '0:UCAR#CP002 /JCP.CER '. 20210611/094304.156 - U02000271 Deployment process '21322005' requested resource '0:UCAR#CP003 /JCP.CER '. 20210611/094304.158 - U02000271 Deployment process '21322005' requested resource '0:UCAR#CP012 /JCP.CER '. 20210611/094304.160 - U02000271 Deployment process '21322005' requested resource '0:A64_VWGAIX06_01_TEST_DAY /INIPATCH.TXT
Environment
Release : 12.3
Component :
Resolution
Solution:
Update to a fix version listed below or a newer version if available.
Fix version:
Component(s): Agent AIX, Solaris, HP-UX
Automation.Engine 12.3.7
Automation.Engine 12.2.10
Workaround:
- Stop the agent
- Delete the agent in client 0
- Delete the keystore of the agent
- Manually upgrade the service manager and the agent
- start the agent
Feedback
Yes
No
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