Logging in to CAPC Console is Hung
When logging into the DX NetOps Performance Management Portal web UI the response is slow. It often takes between 30 and 90 seconds for the user login process to complete. Once logged in the UI responds in a normal time frame.
Portal is integrated with LDAP for SSO. Testing with the SsoConfig LDAP Test option shows a very fast login response which rules out LDAP as a possible bottleneck.
The Portal environment this is observed in is a very large environment. The same issue is not seen in smaller lab/test environments.
Users who report the slow login issue have a Home page configured against a Dashboard that contains Inventory List Views.
A few possible causes may exist.
All supported DX NetOps Performance Management releases
To resolve this there are two options. The first can be tested independently. The second requires Broadcom Support and Engineering assistance.