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Run Script operator failed with error "cannot login as user - Logon failure: the user has not been granted the requested logon type at this computer".

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Article ID: 229052

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Updated On:

Products

CA Process Automation Base

Issue/Introduction

After changing the service LogOn from Local System to a Service Account, the Run Script operator failed with below error:
"cannot login as user - Logon failure: the user has not been granted the requested logon type at this computer."

Cause

The user was added under the "Deny logon locally" under Local Security Policies.

Environment

Release : 4.3.X

Component : Process Automation

Resolution

Remove the specified user from "Deny logon locally" policy from Windows Local Security Policy

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