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Wcc eem configuration error Error: E190099

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Article ID: 228974

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Updated On:

Products

CA Workload Automation AE - Scheduler (AutoSys)

Issue/Introduction

We are attempting to connect v12 WCC & EEM to our prod autosys scheduler also running v12. But we are getting the below error. 

Error: E190099 AUTOSYSPROD - Connection exception encountered. CAUAJM_E_10062 Failed to get initial configuration from AutoSys Application Server(s)..
Confirmation: I190220 The CSAM is configured properly for the ports 9000, 49152.
Warning: W190218 AUTOSYSPROD - The monitoring id validation was skipped due connection problems.

 

 

Environment

Release : 12.0

Component :

Resolution

Make Sure to Follow Below Points to resolve the Validation Issue:

  • Create  Machine Definition for Application Server host Machine
  • Open 7163  port bidirectionally between WCC and Autosys Server for connection issues

If the EEM enabled Box is not checked in the WCC configuration then

  • Monitor User should be added in autosys_secure and present in autosys server

If the EEM enabled Box is  checked in the WCC configuration then

  •  Make sure EEM is resolving the Monitor  user as authorized user successfully.