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CISCO-UCS probe - The UCS Manager is NOT responding

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Article ID: 228935

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We currently have some problems with the cisco_ucs probe about disconnection messages:

"The UCS Manager is NOT responding"

appear randomly even though the url of the ucs manager is active.

Environment

Release : 20.3

Component : UIM - CISCO_UCS 2.50

Cause

Probe may not have enough memory to respond quickly enough.

Resolution

1. Open the cisco_ucs probe via Raw Configure and under startup increase the min and max memory.

     The default values are:

     -Xms32m -Xmx512m -Duser.language=en -Duser.country=US

2. Increase the values like so:

     -Xms1024m -Xmx2048m -Duser.language=en -Duser.country=US

3. Then cold start the probe:

     Deactivate.

     Activate.

4. Test again to see if you still get the "The UCS Manager is NOT responding" alarms.