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Imported (Transport Case) Rule Engine events do not work in version 21.

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Article ID: 228927

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Updated On:

Products

CA Automic One Automation

Issue/Introduction

Simple Rule Events imported via transport case from 12.3 do not work in 21.0.

20211119/195747.859 - U02000246 New task for Storage object '100:PCK.AUTOMIC_RULE_SIMPLE.PRV.STORE/EXECUTABLE' started with id '-1960906521'.
20211119/195748.239 - U00033505 Starting rule 'EVNT.IA.PS.TEST.EVENT (1005008)' in rule engine.
20211119/195750.233 - U00033503 Rule 'EVNT.IA.PS.TEST.EVENT (1005008)' could not be started in rule engine.
20211119/195750.266 - U00033506 Ending rule 'EVNT.IA.PS.TEST.EVENT (1005008)'.

Cause

Configuraion.

Environment

Release : 21.0

Component : PCK_ANALYTICS, PCK_RULE_SIMPLE

Resolution

The import of a transport case changed the package version to older versions than are required with the Automation Engine version 21.0.

Updating the packs via the Administration view to the latest versions fixed the problem.

PCK ANALYTICS 2.0.0 --> 2.0.1

PCK_RULE_SIMPLE 1.3.0 --> 1.4.0

PCK_RULE_STATECHANGE 1.3.0 --> 1.4.0

PCK_ITPA_SHARED 1.3.1 --> 1.3.2