Issues starting DSAs after rolling back from 14.1.02 to 12.0.18
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Issues starting DSAs after rolling back from 14.1.02 to 12.0.18

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Article ID: 228912

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Updated On:

Products

CA Directory

Issue/Introduction

After rolling back to previous version of Directory (e.g. 14.1.02 to 12.0.18) on Linux, you may experience problems with DSA instances not starting up successfully.
Startup phase results in to failure with message stating your DSA is inconsistent.

Environment

Release : 14.1

Component :

Cause

Environment profile related.

Resolution

Problem could be related to your Directory installation owner's/user's profile. As the .dxprofile might have been changed during an upgrade and now rolling back will have the old .dxprofile file in place, you may see this issue as you might be working in the same PUTTY windows. Exit out of that shell and re-launce it with 'su - dsa' command (here 'dsa' is assumed to be your Directory installation owner, which is most common).

Once you become 'dsa' user again (with 'su - dsa') , your DSAs should start successfully.