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Summary Report Inconsistency

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Article ID: 228911

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Updated On:

Products

Endpoint Protection

Issue/Introduction

The Symantec Endpoint Protection Manager's (SEPM) "Symantec Endpoint Protection Weekly Status" and Daily Status reports display incorrect information for Virus Definition Distribution. Clients with today's definition date show up in Greater than 1 Days. Nothing ever shows in Less than 24Hrs.

Cause

Date comparison was using current date and time instead of latest AV definition date and time.

Environment

Release : 14.3 RU2

Component : Reporting

Resolution

This issue is fixed in Symantec Endpoint Protection (SEP) 14.3.5.0 (RU5)  

For information on how to obtain the latest build of SEP, see Download Symantec software, tools, and patches.

Additional Information

CRE-7465