Solarwinds alarms not synchronizing with OI

Products

• DX Operational Intelligence

Issue/Introduction

SolarWinds alarms are not importing properly to OI. We could see huge difference in alarm count from SolarWinds to OI.

Screenshot from Solarwinds:

Screenshot from OI:

Environment

Release : 20.2

Component : CA DOI RESTMON

Resolution

A new fix resolved this issue. Please contact technical support to obtain the fix.