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Solarwinds alarms not synchronizing with OI

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Article ID: 228905

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

SolarWinds alarms are not importing properly to OI. We could see huge difference in alarm count from SolarWinds to OI.

Screenshot from Solarwinds:

Screenshot from OI:

Environment

Release : 20.2

Component : CA DOI RESTMON

Resolution

A new fix resolved this issue. Please contact technical support to obtain the fix.