We are getting connection error while install the latest Agent 12.0 and its sap plugin using sap.cfg
Release : 12.x
Component : Workload Automation Agent for SAP
There are a couple of causes for this problem:
Cause: unable to translate request for symbolic port name into actual port number
Add the line like below in /etc/services file:
sapmsCYB 3600/tcp # SAP connection service
where, CYB is the SAP system ID (SID)
The entry causes the server to translate requests for the symbolic port name "sapmsCYB" into the actual port number 3600. This is required to use SAP load balancing.
For Windows make an entry in:
Cause: connection to the remote sap server (jco.client.mshost), via port 3600, is not available
Test to make sure that the agent machine, where the sap plugin is installed/running, can connect with the remote sap server via port 3600. These commands can help:
Telnet should show:
Trying <ip address>...
Connected to <remote sap servername>.
Escape character is..
Configure the Server for Symbolic Port Name Translation