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Need reset the password for admin and user accounts created upon initial product install or when creating a new tenant

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Article ID: 228893

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

After creating a new tenant, any immediate attempts to use the rest UI as the newly created admin user return a 403 error.
When attempting to log in as the user, it is noted that the password is expired and must be reset.

Environment

Release : 20.2, 21.2

Component : CA Performance Center

Resolution

This behavior is intentional.

The default admin and user accounts created upon initial product install or when creating a new tenant are created with an expired password.
The password needs to be updated upon the first login for these accounts.