How to call report generation in JasperReport Server from IT PAM process

Products

• CA Service Desk Manager
• CA Service Management - Service Desk Manager

Issue/Introduction

Is there any way to call report generation in Jasper Server from ITPAM workflow?

Environment

Release : 17.3 - JasperReport 7.9

Component : SDM - Reporting/BOXI/JasperSoft

Resolution

You could use the REST API to connect to JasperReport and run a report from ITPAM. See the REST API guide for JasperReport 7.9:

https://docs.tibco.com/pub/js-jrs/7.9.0/doc/pdf/TIB_js-jrs_7.9_REST-API-Reference.pdf?id=7

See page 97, item 13.1 Running a report