PAMSC Utility Appliance cannot start Tibco service
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PAMSC Utility Appliance cannot start Tibco service


Article ID: 228838


Updated On:


CA Privileged Access Manager (PAM)


We recently were asked by Symantec support to redeploy the PAMSC Utility Appliance from OVA to resole an issue where both the eventforwarder and the policyorchestrator would not start (simply reported "Bad request").

The Tibco logs  

34001 -   Normal   Scheduled          85s               default-scheduler  Successfully assigned default/pam-tibco-z582r to
34001 -   Warning  ErrImageNeverPull  3s (x8 over 85s)  kubelet            Container image "symantec/pam-tibco:" is not present with pull policy of Never
34001 -   Warning  Failed             3s (x8 over 85s)  kubelet            Error: ErrImageNeverPull





Release : 4.0

Component :


The error indicates that the Tibco container image is not being sent to that node and therfore it could not be started.


Redeploying the Tibco patch to the Utility Group reported an error deploying but did resolve the isse and the container image was deployed and started.