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GRLoader cannot set date fields to EMPTY

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Article ID: 228833

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

GRLoader is configured to request data via JDBC from an external CMDB. But unable to set the Date fields to Empty and GRLoader throws an ERROR Message: 
<!--ERROR:  For input string: "" -->

Environment

Release : 17.3 RU8

Component : SDM - Other

Resolution

This is handled via defect - DE62628 and fix is included in 17.3 RU12.