when installed RU, got error can't create mdbadmin
found in install log
2021/11/20 10.45.03.731 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Unable to find script to set up user
2021/11/20 10.45.03.731 DEBUG [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Failed to create mdbadmin user (mdbadmin) for Database Name (mdb) in (db-name) Database.
2021/11/20 10.45.03.731 ERROR [DeployThread: Configuring CA Service Management common tables] [InstallCDB] Creation of mdbadmin user failed.
java.lang.Exception: Creating mdbadmin user failed.
at com.ca.smsi.installui.tasks.InstallCDB.createUser(InstallCDB.java:330) ~[smsi.jar:17.3.0-SNAPSHOT-243.243]
Release : 17.3
Component : Service Desk Management
Most likely the installation media is corrupt--please download the installation media and install again.