Nov 19 11:21:47:383 [main, sdgtw] responseCode :: [500] response message :: [Internal Server Error]
Nov 19 11:21:47:384 [main, sdgtw] cloneServiceDeskInstance: Problem while cloning Service Desk instance :MY_TEST java.lang.Exception: {"Error":{"ErrorCode":122,"ErrorMessage":"Illegal argument exception","DetailErrorMessage":"name contains non alphanumeric characters.","HTTPResponseCode":"INTERNAL_SERVER_ERROR","HTTPResponseCodeValue":500}}
at com.ca.integration.normalization.client.HttpRequestHandler.parseResponse(HttpRequestHandler.java:182)
at com.ca.integration.normalization.client.HttpRequestHandler.get(HttpRequestHandler.java:70)
at com.ca.integration.normalization.client.NIMRestClient.cloneServiceDeskInstance(NIMRestClient.java:507)
at com.nimsoft.probe.gateway.sdgtw.SDGtwProbe.configureNIM(SDGtwProbe.java:541)
at com.nimsoft.probe.gateway.sdgtw.SDGtwProbe.addDefaultProbeConfigurationToGraph(SDGtwProbe.java:1654)
at com.nimsoft.probe.framework.genprobe.GenProbeBase.initializeGraph(GenProbeBase.java:412)
at com.nimsoft.probe.framework.genprobe.GenProbeBase.init(GenProbeBase.java:313)
at com.nimsoft.vm.BaseProbe.initOnTimer(BaseProbe.java:392)
at com.nimsoft.nimbus.NimProbe.doForever(NimProbe.java:418)
at com.nimsoft.vm.BaseProbe.execute(BaseProbe.java:302)
at com.nimsoft.probe.gateway.sdgtw.SDGtwProbe.main(SDGtwProbe.java:984)
DX UIM 20.3 / 24.x or later
SDGTW probe 2.3x
The clone process does not support special characters like underscore in the name.
Need to reform the name without the underscore so will be MYTEST