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SEP Mobile Library access

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Article ID: 228726

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Updated On:

Products

Endpoint Protection Mobile

Issue/Introduction

You are getting slowness in accessing Library page (SEP Mobile -> APPS -> Library)

Cause

The Library page is loading with slowness because the affected environment has less than 50 devices.

This issue shouldn't affect any environment with more than 50 devices enrolled.

 

Resolution

This behaviour is by design.
Library page for environments with less than 50 devices can take 2-4 minutes to get loaded.