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Router set in RebootRefresh with valid SNMP authentication, response is "endOfMibView"

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Article ID: 228706

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

Router is being placed in the RebootRefresh even though SNMP requests are able to get to the server and a response is received.

However, the response is not the expected response.  Wireshark shows us the following information in the response to an SNMP Refresh:

 

Environment

Release : 20.2

Component : NQRAHV - NETQOS RA HARVESTER

Cause

The router has ACLs in place that prevent the device from responding properly to these requests.

Resolution

Router administrators need to make changes to the router configuration to allow the harvester to receive the requested information.  

Attachments