WSS Response Page Logos not rendering correctly

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

After updating logo within the WSS portal for responses pages, the image appears distorted on some monitors.

 

 

Environment

Web Security Service

Resolution

Use the recommended size image as recommended in the WSS portal to avoid issues with image being displayed.

To update the logo in the WSS portal:

1. Navigate to Policy
2. Select Response Pages located under Additional Configuration
3. Select "change" for the Company Logo.
4. Upload new logo. Image should be a maximum of 210 X 60 pixels.